Consumer Data Privacy Policy
1. Information We Collect
We obtain personal details you provide at checkout or account creation—such as name, email, phone number, billing and shipping addresses, and payment information. If you opt in for marketing, we also collect your communication preferences. Device data (IP address, browser type, and cookies) is captured for security and analytics.
2. How We Use Your Data
- Process and deliver your orders.
- Provide customer support and manage your account.
- Improve our website’s performance and detect fraud.
- Send marketing communications only if you have consented.
3. Data Protection
All payment transactions pass through a PCI‑compliant gateway (First Atlantic Commerce) and are encrypted with TLS 1.2 or higher. We never store full card numbers. Access to personal data is restricted to authorised staff, and we conduct regular security audits.
4. Third‑Party Sharing
We do not sell or rent your data. We share only what is necessary with payment processors, shipping carriers, and email/SMS providers to fulfil your order and keep you informed. We may release information if legally compelled by a court or regulatory body.
5. Your Rights
You may request access to, correction of, or deletion of your personal data at any time. You can also withdraw consent for marketing emails by clicking “unsubscribe” or emailing customer@dreampackcaribbean.com
6. Cookies
Our site uses first‑party cookies for essential functions (cart, login) and third‑party analytics cookies to improve the user experience.
Cookie Policy
Cookies are small bits of text sent by our servers to your computer or device when you access our services.
They are stored in your browser and later sent back to our servers so that we can provide contextual content.
Without cookies, using the web would be a much more frustrating experience.
We use them to support your activities on our website. For example, your session (so you don't have to login again) or your shopping cart.
Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have
visited), your language and country, which enables us to provide you with improved services.
We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer
better site experiences and tools in the future.
Here is an overview of the cookies that may be stored on your device when you visit our website:
| Category of Cookie | Purpose | Examples |
|---|---|---|
|
Session & Security |
Authenticate users, protect user data and allow the website to deliver the services users expects, such as maintaining the content of their cart, or allowing file uploads. The website will not work properly if you reject or discard those cookies. |
session_id (Odoo) |
|
Preferences |
Remember information about the preferred look or behavior of the website, such as your preferred language or region. Your experience may be degraded if you discard those cookies, but the website will still work. |
frontend_lang (Odoo) |
| Interaction History (optional) |
Used to collect information about your interactions with the website, the pages you've seen, and any specific marketing campaign that brought you to the website. We may not be able to provide the best service to you if you reject those cookies, but the website will work. |
im_livechat_previous_operator_pid (Odoo) utm_campaign (Odoo) utm_source (Odoo) utm_medium (Odoo) |
|
Advertising & Marketing |
Used to make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance. Note that some third-party services may install additional cookies on your browser in order to identify you. You may opt-out of a third-party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard those cookies. |
__gads (Google) __gac (Google) |
|
Analytics |
Understand how visitors engage with our website, via Google Analytics. Learn more about Analytics cookies and privacy information. The website will still work if you reject or discard those cookies. |
_ga (Google) _gat (Google) _gid (Google) _gac_* (Google) |
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
We do not currently support Do Not Track signals, as there is no industry standard for compliance.